Privacy Policy

Our contact details 

Name: CAROLINE BRUCE

Address:11 PRIMMETT CLOSE, WEST KINGSDOWN, KENT TN156SW

Phone Number: 07835 983 018

E-mail: info@carolinebruce.co.uk 


The type of personal information we collect 

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details)


How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • Business transactions
  • Marketing if you subscribe to our marketing list

We use the information that you have given us in order to transact business, send sales documentation and to send news and product updates.

We will not share this information with anyone else.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are: 

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting info@carolinebruce.co.uk 

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a vital interest.

(e) We need it to perform a public task.

(f) We have a legitimate interest.

 

How we store your personal information 

Your information is securely stored and password protected.

We keep personal information for 12 months unless otherwise required by law. We will then dispose of your information by deleting inactive accounts after 12 months unless you agree to remain subscribed.

 

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info@carolinebruce.co.uk or 07835 983 018 if you wish to make a request.



How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at info@carolinebruce.co.uk or in writing to Caroline Bruce,11 PRIMMETT CLOSE, WEST KINGSDOWN, KENT TN156SW.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:            

Information Commissioner’s Office

Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk